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The care you need, when you need it in Georgia
Explore the convenient ways you can get quality care.
Need help choosing?
Care options are available to most members. Refer to the care options on this page for more information regarding cost and availability based on plan type.
If you’re having a medical or mental health emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.
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Filter care options
Here are all your available options for "[care type]":
Here are all your available options:
We’ve modified your results to show you the best options for your selected filters. Adjust the current filter(s) or continue to view all available options for “[care type].”
Immediate care
Best for: Urgent needs that aren’t life-threatening
Talk with a licensed care clinician day or night for advice, referrals, prescription information, and more.
Call us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).
Explore options and information for prevention and care before, during, and after you travel.
For additional help, call the Away from Home Travel Line at 951-268-3900 (TTY 711).
Chat online with a clinician.
Average wait time: 2 hours
No additional cost shareAnswer a quick self-service questionnaire and get a response with advice and treatment from a physician within 2 hours.
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
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Estimated wait time: less than { } minutes
No cost share for most plansTalk to a clinician 24/7 over phone for quality care when you need it - no appointment needed.
Estimated wait time: less than { } minutes
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
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No cost share for most plansTalk to a clinician 24/7 over video for quality care when you need it - no appointment needed.
For illnesses or injuries requiring prompt attention but are not medical or psychiatric emergencies.
Get prompt medical attention for medical or mental health emergencies.
Available now
No cost24/7 urgent intervention and mental health advice
National 24/7 suicide and crisis lifeline
Available now
No costView recommended ways to treat minor symptoms and injuries at home.
Routine care
Best for: Nonurgent needs, existing issues, and new symptoms
Response within 2 to 3 business days
Message your doctor’s office with nonurgent questions anytime.
Schedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over video.
Average wait time: 10 business days
Copay, coinsurance, or deductibleSchedule an appointment to see your doctor, your specialist for an ongoing condition, or an available clinician in person.
Visit a specialtist to treat specific injuries and ongoing conditions.
Schedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over the phone.
Schedule a phone, video, or in-person visit with a mental health professional or addiction counselor, no referral needed.
Other services available in Georgia
Need help choosing care?
Contact us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).
Medical or mental health emergencies
Call 911 or go to the nearest hospital.
Cancel appointment
To cancel an appointment, log onto kp.org or call us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).
Find doctors and locations
Find where you can go for care near you.
Care while traveling
Learn how to get care before, during, and after your trip.
Prescriptions
Order most refills online and pick refills up at a Kaiser Permanente pharmacy near you.
Interpreter services
Get care in your language at no extra cost.
Medical record
Check out most lab results, past information, and more.
Get a personal action plan
See if you’re due for screenings or preventive services, get health alerts, and more.
Member services
Get assistance related to access and account management.
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